Users are enrolled to our platform by Self-Placement and Assisted-Placement. Self-placement registrations are the enrollments done by the candidate themselves directly by purchasing a course. Assisted placement is the enrollments done through our associates.
For Self-Placed Learning Courses
Since the course commencement starts right after the enrolment and fee payment, No refund is issued against cancellation for Self-Placed Learning Courses.
For the Assisted Learning Model
The cancellation window for any enrollments in this model is limited to 24 hours. User can request for refund within 48 hours after the purchase and payment of the course. Any refund requests placed after 48 hours of purchasing the course will not be permitted.
For Event Registrations
AASK Edutech reserves the right to re-schedule, postpone or cancel an event or change the location of the event due to un-foreseen reasons. If AASK Edutech cancels an event, 100% of course fees will be returned to the delegates. The users will be intimated about the new schedule for the re-schedule of the event and will be accommodated without any extra charges.
No refunds or credits will be issued for participants who fail to attend the course.
For Duplicate payment
Refund of the duplicate payment made by the delegate will be processed via the same source (original payment method) in 7 working days post intimation by the customer.
Note: All refunds will be processed within 10 working days after the refund request is approved by AASK Edutech
Refund request can be initiated by sending a mail to firstname.lastname@example.org with the subject line "Refund Request Regarding" and by citing the reasons for the refund request, with the screenshot of the payment made and mentioning the course/event applied for.
Last Updated at 18:59 on 25th August 2021